The Massachusetts Library System (MLS) is looking to hire a Learning Services Project Manager. The successful candidate will be an experienced professional with a passion for leading and managing projects and for contributing project management expertise to initiatives related to consulting and training services.
Keep reading to learn more about this position, including how to apply.
Position
The Learning Services Project Manager is responsible for leading and/or providing expertise to learning related projects within the Learning Services Department. Work will include the initiation, planning, execution, monitoring and controlling, and closing of projects. This position will work on the creation and improvement of processes, procedures, and programs using prevailing continuous improvement and innovation methodologies. In addition, the position will coach departmental staff to ensure project management best practices are applied to projects.
Works with MLS staff, members, and representatives of collaborating organizations.
Supervision: Works with a high degree of independence under the direction of the Learning Services Director. While this position does not have formal supervisory responsibilities, this position coaches departmental staff in the development of project management competencies.
How to Apply:
To be considered for the Learning Services Project Manager position, email a cover letter, resume, and three professional references to employment@masslibsystem.org.
Your cover letter should clearly indicate that you are applying for the Learning Services Project Manager position and should also address your qualifications for this position. Please use “Learning Services Project Manager Application” as the subject line of your email.
The deadline to apply is Sunday, January 25, 2026 at 11:59 p.m.
Please view the job description below. A PDF version of this job description is also available.
Qualifications
Required
- Relevant Bachelor’s degree from an accredited college or university.
- Three or more years of relevant professional experience.
- Strong project management skills with the ability to balance the needs of multiple projects.
- Proficiency in the use of relevant project management technologies.
- Proficiency in Microsoft Office products (e.g., SharePoint, Excel, Power Platform).
- Proficiency in using online communications software (e.g., Zoom, Teams).
- Ability to coach MLS staff in the development of project management competencies.
- Ability to effectively develop and maintain vendor relationships.
- Familiarity with learning management systems (e.g., Moodle).
- Familiarity with prevailing instructional design theories, models, and principles.
- Ability to work effectively and efficiently both independently and in a team setting.
- Excellent interpersonal skills, including a courteous, cooperative, and flexible attitude.
- Strong facilitation and presentation skills.
- Strong customer service orientation.
- Strong written and verbal communication skills and attention to detail.
- Strong time management and prioritization skills.
- Commitment to incorporating diversity, equity, inclusion, and accessibility into work.
Desirable
- Not-for-profit or public sector experience.
- Knowledge of libraries and their missions.
- Experience working with different types of libraries and/or library consortia.
- Certificates or industry certifications relevant to this position (e.g., PMP, PMI-ACP, LSSBB).
- Advanced or terminal degree (Master’s or Doctorate) in instructional design, project management, business management, public administration, or other relevant field.
- Knowledge of prevailing continuous improvement and innovation methodologies.
Position Responsibilities
Duties and responsibilities may include, but are not limited to:
Project Responsibilities (50%)
- Working within the vision of MLS leadership to initiate, plan, execute, monitor and control, and close projects for the development or improvement of learning programs and services.
- Working with stakeholders to define project objectives, scope, and deliverables.
- Developing detailed project plans, including timelines, budgets, and resource allocation.
- Overseeing the selection and management of external vendors to ensure high-quality work.
- Monitoring project progress, identifying risks, and implementing mitigation strategies.
- Communicating effectively within and between projects to ensure project success.
- Ensuring the smooth implementation and integration of project deliverables.
- Evaluating the effectiveness of learning projects and conducting continuous improvement.
Manager Responsibilities (40%)
- Working collaboratively with other members of the Learning Services Manager Team.
- Providing project management expertise to projects led by other department staff.
- Cultivating a project management culture within the Learning Services Department.
- Developing, managing, and improving project management processes and procedures.
- Coaching department staff on project management processes and procedures.
- Ensuring adherence to accessibility standards for learning services projects.
Other Responsibilities (10%)
- Staying current in one’s area(s) of expertise through professional development.
- Cultivating collaborations in support of MLS programs and services.
- Serving on committees, task forces, and workgroups.
- Performing other duties as assigned.
Note: percentages are approximate and subject to change based upon organizational need.
Job Requirements
The position requires light to moderate physical effort demanded when performing functions under typical office and computer use conditions. Light to moderate physical effort and stamina required for occasional travel and transport of work related materials and equipment to meeting and training sites. The successful candidate must be able to lift up to 50 pounds with or without reasonable accommodation.
Will work from either MLS office (western or eastern) as well as commute throughout the state. May have the option of working from home in consultation with their supervisor. MLS telecommuters must meet connectivity and equipment standards.
Must possess a valid Motor Vehicle Operator’s License valid for use in Massachusetts and provide the means of transportation to fulfill job duties throughout Massachusetts and attend relevant meetings.
Candidates must be eligible for permanent employment in the United States, and appointments are subject to a criminal background check.
Compensation
This position is exempt under the wage and overtime provisions of the federal Fair Labor Standards Act.
Position Grade: 10 Exempt
Salary Range: $64,032 – $89,652 depending upon experience
MLS full-time staff members receive a benefits package that includes health insurance; dental insurance, life insurance and a defined contribution plan through TIAA-CREF. (MLS is a private, non-profit organization and does not participate in any public retirement plan.)
The Massachusetts Library System, Inc. is a state-funded not for-profit corporation governed by its member libraries with offices in Marlborough and Northampton, Massachusetts.
MLS is an equal opportunity employer.
MLS is an equal opportunity employer that does not discriminate against any employee or applicant for employment because of race, color, age, marital status, sex, physical or mental challenge, creed, religion, political affiliation, national or ethnic origin, or sexual orientation. Members of underrepresented groups, and those committed to working in a diverse cultural environment are encouraged to apply.
Our mission has always embraced social justice and MLS is committed to providing services that benefit and contribute to the library profession’s core values: diversity, inclusion, equity, access to information, free expression, privacy, and social justice.