In Fall 2021, MLS Executive Director Sarah Sogigian began a series of on-site and virtual visits to organizations that offer physical delivery between multiple locations. The purpose of these visits was to learn about the various models of delivery, the pros and challenges of the service, and learn about the funding that provides the service.

Objectives include:

Gain a broader understanding of what Physical Delivery looks like in other states.
Share challenges and solutions with libraries related to physical delivery.
Apply learnings to keeping MLS Delivery sustainable.

Related, the Physical Delivery Interest Group of the Reference and User’s Section (RUSA) of the American Library Association (ALA) conducted their first national survey of physical delivery post-COVID. As their report provides meaningful information for this project, their summary is included as well.

Delivery Report
Delivery Report Summary

Please contact Sarah,, with any questions.