Fall 2026 Member Webinar Spotlight: Darshana Merchant

0
188

This fall, the Massachusetts Library System (MLS) is hosting four MLS Member Webinars! MLS member library staff will share their knowledge and expertise about their selected topics for their fellow library colleagues.

This season, we’re spotlighting the presenters by sharing how their backgrounds connect to their chosen topics.

In today’s blog, learn more about developing inclusive programs for neurodiverse adults from Darshana Merchant, adult services librarian – outreach specialist at the Morrill Memorial Library!

Be sure to also register for Darshana’s webinar: Building Belonging: Inclusive Library Programs for Neurodiverse Adults

What is your name and position, the name of your library, and the community/communities your library serve(s)?

Darshana Merchant: My name is Darshana Merchant (she/her) and I am the adult services librarian – outreach specialist at the Morrill Memorial Library in Norwood. Our library serves a population of about 31,000 residents. Norwood is a very diverse town in terms of demographics and spoken languages. We are close to public transportation, so we serve patrons from surrounding towns as well.

What is your webinar about?

Merchant: My webinar explores strategies for developing inclusive programs for neurodiverse adults with intellectual and developmental disabilities (IDD). Attendees will learn how to build community partnerships and gain practical guidance on the planning, implementation, and long-term sustainability of inclusive programming.

What is your background to inclusive programming? Why are you passionate about it?

Merchant : I have close family members and many friends whose children are neurodiverse. Over the years, I have watched these individuals grow into adulthood and observed the lack of high-quality, community-based programs available to them as adults. When I launched inclusive programming in mid-2022, my goal was to help address this gap by creating programming that invites participation and connection. I am passionate about this work because I believe that, with intentional inclusive programming, libraries can create welcoming environments that foster a genuine sense of belonging for neurodiverse patrons.

Why did you decide to host an MLS Member Webinar?

Merchant: I always enjoy attending MLS webinars. I have learned a lot from my fellow librarians about new programming and services libraries are implementing. When an opportunity came to host a webinar at MLS, I decided to submit a proposal about the topic that is near and dear to my heart. Also, I think that creating a slate of inclusive programs can be daunting for librarians because we are always stretched thin in terms of resources and staff time. I want to demonstrate that, with a little bit of planning, we can create good quality and sustainable inclusive programs that our neurodiverse patrons will enjoy.

Do you have any advice to other library workers who may be interested in learning more about inclusive programming? Do you recommend any resources for further learning?

Merchant : My advice to the librarians interested in starting inclusive programs at their libraries is not to feel intimidated by the thought. Think of one low-key program you can implement and think of practical ways you can start it. That’s it. You do not need 10 programs per month.  There is a lot of literature available for library professionals on this subject including a LibGuide from MLS. Take advantage of it. Talk to libraries who are already offering inclusive programs. We librarians are a helpful lot! Talk to the neurodiverse community, their caregivers, and program coordinators. They are your subject experts. They have so many ideas, but do not have time or resources. You can fill that gap.